Privacy Policy

Effective Date: 02 JULY 2025

At Twisted Willow Wellness, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.

By using this website, you consent to the practices described below. If you do not agree with any part of this policy, please discontinue use of the site.

1. Information We Collect

We collect information to provide and improve our services, understand how visitors use our website, and communicate with our community.

Information we may collect includes:

  1. Technical Information: Such as IP address, browser type, device information, pages visited, and access times.

  2. Cookies and Tracking Data: Used to enhance user experience, understand behavior, and offer personalized content.

  3. Voluntary Submissions: Any data you voluntarily provide through forms, surveys, or interactive features.

We do not collect sensitive personal data, such as health information or government ID numbers.

2. How We Collect Data

We may collect data in the following ways:

  1. Cookies and Analytics Tools: We use cookies and similar technologies to analyze website performance and user engagement.

  2. Embedded Forms: When you interact with forms on the website (e.g., to request resources or sign up for updates).

  3. Third-Party Tools: Platforms like Google Analytics, email service providers, and social media pixels may collect behavioral data on our behalf.

You can manage or disable cookies through your browser settings.

3. How We Use Your Information

We use the information we collect to:

  1. Improve the functionality, performance, and content of our website

  2. Understand visitor behavior and preferences

  3. Deliver relevant resources or information that may be of interest

  4. Communicate with users who have engaged with our content

  5. Maintain website security and prevent misuse

We do not use your information for automated decision-making or profiling.

4. Sharing Your Data

We do not sell, rent, or trade your data. However, we may share information with trusted third-party service providers who help us operate our website and services. These may include:

  1. Website hosting platforms

  2. Email marketing tools (e.g., ConvertKit, Mailchimp)

  3. Analytics providers (e.g., Google Analytics)

  4. Security and performance services (e.g., Cloudflare)

All third parties are required to respect the security of your personal data and process it in accordance with the law.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  1. Access a copy of the data we hold about you

  2. Request correction of inaccurate data

  3. Request deletion of your personal data

  4. Object to or restrict certain types of data processing

  5. Withdraw consent at any time, where applicable

To exercise your rights, contact us at the email address provided below.

6. Data Security

We take data security seriously and implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Retention of Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Twisted Willow Wellness does not knowingly collect or solicit personal information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

10. International Users

If you are accessing our site from outside your country of residence, please be aware that your information may be transferred to and processed in countries with different data protection laws than your own.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page, with the "Effective Date" at the top. Continued use of our site after any changes implies your acceptance of the updated terms.

12. Contact Us

If you have any questions about this Privacy Policy, your personal data, or your rights, please contact us:

Twisted Willow Wellness

Email : info@twistedwillowwellness.com
Website : www.twistedwillowwellness.com